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Richard Hill suggested an idea (#5413) · Jun 07 at 03:11 PM · service logs quali server cloudshell

Alerts needed for failure of the Quali.db updating the QualIInsight.db

There is a known issue in 9.3 (fixed in patch6) where the Quali.DB fails to update the QualIInsight.DB. and once this failure starts, it does not self-correct over time. While correctable, this kind of SQL error is NOT alerted either in the SQL logs nor in the Quali Admin's portal so you find out about it when failures are obvious and data is missing.
There should be an alert sent to the Quali Admin(s) Cloudshell environment when this failure, or that of any other background process, fails so that we know about it as it has happened, especially that critical data update process. It would not be a lot of new code to alert on a failure vs constant alerts that things are working. (Fewer pop-ups are good)
This may have been discussed in another entry but I cannot find one - so I have created this.

thub.nodes.view.add-new-comment

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